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Redeem gift cards and codes to make Xbox purchases and extend your Microsoft subscriptions (Xbox Live Gold, Xbox Game Pass, etc.).
Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters, printed on a card purchased from a retailer.
Note Codes can’t be activated or used if your account has an outstanding balance or your payment option is expired or no longer valid.
How redeems the Code
1. Sign in to your Xbox console (make sure you’re signed in with the Microsoft account you want to redeem the code with).
2. From the Home screen, select and open the Store app. (If the Store app is not displayed, go to My games & apps, select Apps, and select the Store app from there.)
3. In the Store app, move the cursor left or press the View button on the controller to open the side menu.
4. From that menu, select Redeem.
5. Enter the 25-character code, and then follow the prompts. Don’t worry about hyphens, the system takes care of those for you.
For other devices please follow this link https://support.xbox.com/en-US/help/subscriptions-billing/redeem-codes-gifting/redeem-prepaid-codes